Wednesday, February 21, 2007

Advice to merging idiots

1. Don't come up behind me and switch into the other lane at the lights.... This is hint one you think you can get in front of me and are to impatient to be that one whole car length back. Wait like everyone else or at least don't make to so blatantly obvious. Maybe you didn't notice that every one else started the merge before the lights because they know 50 ft after the lane ends like the signs say.
2. Reaction time...... Get some it if you ever even hope to attempt this again. Hopefully you have learned your lesson. Maybe next time eveyone will leave you out in the other lane waiting.
3. Power..... You may want some of this too. At least enough to make me need the vtec or attempt to try and beat your sorry stupid ass rather than simply using 1/3 throttle.
4. If none of the rest work for you then you may want to try a rolling start to at least give yourself a chance.
5. Now this one is the obvious one....... Don't be such a fucking idiot did you really think you stood a chance to pass and merge in about 100 ft. from a dead stop or did you just plan on trying to push the lane that has the right of way out of the way.
I hope this helps all of you that fall into this Fucking moron group. The sunshine obviously does not make you faster or smarter. In your case it makes you stupider. Good luck tomorrow I hope you had enought time to leave the breadcrumbs so you can find your way back to work.

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Thursday, February 15, 2007

Nothing is good enough, and can always be better.

Got the results from the profile today and gee what a surprise..... Basically I don't suffer fools lightly. Boy figure that out by yourself Sherlock? I could have told you that. Kinda proves my next item though. I have high standards for myself and for others, but I have low expectations of others so tend to do it myself. Well no kidding after all I don't suffer fools lightly so why would I have high expectations. You have to prove yourself worthy to reach the inner circle. I also am very influential to bring people to my way of thinking. Again don't see a problem with that after all lead someone to the answer and they will own in. Give them the answer and they fight it.
Of course I apparently don't speak up when I disagree.... Those that know me will call that one a load of bull and say the test is a little wrong. I must have been having a good day when I answered that part. I think this comment applied more about the fact that until I have enough information to make an informed comment I will reserve judgement. After all its better than opening your mouth and proving your a fool. Then I would have to disown myself for being a fool and not meeting my high standards.
Remember..... Some people strive for mediocrity and fall short some times ..... I strive for perfection and never actually achive it but I am doing better than the first group. Now I have to spell check and proof read before posting this, and then check out my not quite perfect investment portfolio to see if there is something I can do better. :)

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Wednesday, February 07, 2007

Customer Service should not require asking for a manager

I Received my last phone bill from Telus today. Charges for a whole month with only 4 days of service.... Hmmmm is this right.... NOPE. So I called them up. Of course using there 800 number rather than using up my minutes waiting on hold to talk to someone. After negotiating my way though automation hell I found the magic word needed to speak to a human.... Its "operator" by the way in case anyone needs it. After giving her the same information that I just finished telling the computer which didn't help me I told the girl my problem. She listened and looked ant the bill and tried to be helpful but said she couldn't do anything. So of course after voicing my dissatisfaction in the response (politely of course after all its not really her fault and she was trying to help out) I asked to speak to a manager about this. Guess what..... that's another magic word... That word appears to give CSR's the power to try and get me a credit for the part of the month I didn't have service but was being charged for........ It wasn't a oh no I guess I better look into this more or I may get in trouble reaction I got from her, it was more a you have the combination so I am now allowed to help you and do the Service part of CSR.
Hmmm theres 2 magic words for you in one post. Now everyone repeat after me "Operator" - This gets you a real person. "Manager" - This gives the human operator power to actually provide you with some customer service. Hopefully I will never need these magic word with Telus again (and as long as I get my rebate I shouldn't have to) but its good to know them. If I do have to use them I hope the CSR can be as helpful as Bec was after I used the magic word.
The question for today's story is "Why the hell does it take magic words like Operator and Manager to allow a real human customer service person the power to provide customer service?" (or in this case... former customer service)

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Thursday, February 01, 2007

I told you so...

See patients pays off..... See I told you to buy CHD. I know it didn't do much for the first little bit but If you did and made the 25% in the last couple days don't forget to send me a cheque for my share.
I know LRA is down but relax CHD did a bit of a drop before it stagnated and the took off too. Remember LRA it a buy for the management experience and future gold price not an instant buck.

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